Maximizing White Label & Agency Tools for Scale
Call Date
Primary Topics
Call Description
This session provides a comprehensive walkthrough of the latest best practices for white label setup, agency tier management, and group coaching integration within the Focused.com ecosystem. The team addresses naming conventions, domain strategies, onboarding processes, and how to use FBS and PAS for both client acquisition and coach management. The call also covers upcoming platform enhancements and how to leverage new tools for improved retention and scale.
Why this call matters
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Clarifies how to set up and brand your white label software for maximum impact and coach confidence.
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Explains the agency tier model, including revenue share, coach oversight, and onboarding.
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Details how to structure domains and branding to avoid client confusion and protect coach relationships.
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Outlines group coaching integration and how to enroll, manage, and retain clients effectively.
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Previews upcoming platform improvements and how to prepare for them.
Key Points:
- White Label Naming & Branding (04:44) – Guidance on choosing a software name and domain that supports your brand without confusing or intimidating your coaches’ clients.
- White Label Setup Form Walkthrough (07:43) – Step-by-step on completing the white label setup form, including required fields and best practices for contact info and logo submission.
- Domain Strategy for FBS & PAS (12:17) – Why and how to use separate domains for your software and FBS lead gen sites to streamline client and coach experience.
- Agency Tier Explained (19:34) – How the agency tier works, revenue sharing, and why it’s a powerful tool for scaling your coaching team.
- FBS 2.0 Requirement (21:59) – The importance of being on FBS 2.0 for recruiting, onboarding, and managing coaches and clients.
- PAS & Coach Oversight (25:53) – How simulator leads and assessments are managed and assigned within your organization for quality control and revenue tracking.
- Group Coaching Integration (37:06) – Open enrollment, rolling cohorts, and how group coaching is structured for ongoing client engagement.
- Client Portal & Lesson Access (41:29) – New updates to the client portal: how lesson access is managed to encourage accountability and completion.
- Agency Coach Permissions (51:14) – How agency coaches manage their own group coaching clients and communications within your branded system.
- Licensee Lead Management in FBS (59:04) – Using FBS pipelines, tags, and smart lists to track and manage licensee and coach leads.
Key Takeaways:
- Choose a neutral, tool-focused software name to avoid client confusion and protect coach relationships.
- Set up separate domains for your white label software and FBS lead gen to streamline branding and user experience.
- Agency tier enables revenue share and oversight, making it easier to scale your coaching team while maintaining quality.
- Group coaching is now open enrollment and rolling, making it easier to add clients at any time and keep them engaged.
- Use FBS smart lists and pipelines to organize and track all your leads—clients, coaches, and licensees.
Notable Quotes:
- “Think from the end user’s standpoint. I’m going to go to this site and I’m going to know what it does.”
- “Your coaches need clients more than anything. The agency tier is simply a tool to help you deliver that.”
- “White label is a sales tool. We’re just enhancing some of those tools for you to help you do it a little easier and a little more organized.”
Action Steps from the Call:
- Review and update your white label software name and domain using the guidelines shared at 04:44.
- Complete the white label setup form with accurate contact info and a high-res logo (07:43).
- Set up or redirect domains for FBS and PAS as separate entities for clarity (12:17).
- Onboard agency tier coaches and set up revenue share tracking in FBS (19:34).
- Use FBS smart lists and pipelines to segment and manage all lead types (59:04).
Resources & Tools Mentioned:
- Profit Acceleration Software (PAS): Core diagnostic and coaching delivery platform.
- FBS 2.0: Lead generation and CRM platform for coaches and licensees.
- White Label Setup Form: For branding and configuring your own software instance.
- Group Coaching Platform: For rolling enrollment and client management.
- Smart Lists & Pipelines (FBS): For organizing and tracking leads and contacts.
Call Date: May 13, 2025
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